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Dental Healthcare

Proof of Concept for Employer-Site Dental Care Pods


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Problem

Rollout bet with no evidence

A regional dental group wanted to know whether employer-site care pods — compact mobile clinics rotating across corporate campuses — could work operationally before committing capital to a national rollout. It had no way for employees to book around their working day, no employer-facing scheduling, and no utilisation data, and it needed a defensible answer within a quarter, not after a full build.

Solution

Instrumented ten-week pilot build

We built a ten-week proof of concept in deliberately thin slices: an employee booking app tied to each campus's visit calendar, an employer portal for scheduling pod days and viewing anonymised utilisation, and an operations console for the mobile teams. Every screen was instrumented to answer the rollout question — utilisation, no-shows and rebooking demand — rather than to be feature-complete.

Measurable Impact

What changed after launch

Chair utilisation across the 12 pilot campuses averaged 82% by the sixth week of the pilot

Go/no-go rollout decision reached in 10 weeks, replacing a projected 9-month full platform build

68% of employees who attended a first visit rebooked for the pod's next campus rotation

No-show rate held at 6% with calendar-aware reminders, against the group's 17% in-clinic average

Tech & Tools Used

What powered the build

Next.js
Node.js
PostgreSQL
Prisma
Twilio SMS
SendGrid
Auth0
Metabase
Vercel

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