Tenant and Property Manager App for a Residential Portfolio
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Problem
The starting point
A property management company managing 1,400 residential units was handling all tenant communication, maintenance requests, and rent collection through phone calls, WhatsApp, and manual spreadsheets.
Solution
What we built
We built separate tenant and property manager mobile apps with in-app rent payment, maintenance ticket tracking, contractor assignment, and automated rent reminders eliminating the most common reasons for inbound calls.
Measurable Impact
What changed after launch
Inbound office calls reduced by 74% within 8 weeks of launch
Maintenance request resolution time improved by 41%
Online rent payment adoption reached 88% of tenants within 4 months
Tenant satisfaction NPS improved from 21 to 58
Ready to Build your Property Management Business with Mobile Applications
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