Software Development
custom-applications
Retail — Franchise
Franchise Operations Management System for a F&B Chain
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Problem
A food and beverage franchise with 34 outlets across 3 countries had no standardised way to monitor compliance with brand standards, with non-compliance issues discovered months after they occurred.
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Solution
We built a franchise operations platform with a franchisee-facing mobile app for daily checklists, incident reporting, and equipment maintenance logs, with live compliance scores and automated weekly performance summaries.
Measurable Impact
What changed after launch
Average compliance score improved from 71% to 91% within 4 months
Time between non-compliance identification and corrective action reduced from 6 weeks to 4 days
Annual audit administration cost reduced by 58%
Two major health and safety incidents were prevented through early flagging in the first year
