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AI Strategy & Consulting
AI Readiness Assessment
Dental Healthcare

AI Readiness Assessment for a West-Coast Dental Group Modernising Intake and Operations


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Problem

Scattered pilots, no AI foundation

A 42-office dental group on the US West Coast had standardised on a shared practice-management system and digital patient intake, yet had no coherent AI foundation. Individual offices were trialling scheduling and billing tools ad hoc, patient data quality varied widely between locations, and leadership had no way to judge which AI investments the group could realistically absorb.

Solution

Structured readiness assessment

We ran a 10-week AI readiness assessment across the group: audited data quality and integration points in the practice-management and intake platforms, interviewed office managers and clinical leads at 15 representative offices, scored the organisation against a six-dimension readiness framework, and delivered a sequenced 18-month roadmap of AI initiatives with budget ranges and prerequisite data work for each.

Measurable Impact

What changed after launch

31 candidate AI use cases catalogued and scored, with 7 approved for the first-year roadmap

Data audit found intake records fully complete for only 64% of active patients, triggering a remediation programme before any AI build

3 duplicate ad-hoc AI pilot subscriptions consolidated, cutting related software spend by 22%

First roadmap initiative, automated recall scheduling, moved to a funded pilot within 8 weeks of the final readout

Tech & Tools Used

What powered the build

Python (pandas)
SQL Server
PostgreSQL
Airbyte
dbt
Metabase
Jupyter
Miro
Jira

Ready to Build your Dental Healthcare Business with AI Readiness Assessment

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