AI Security and Compliance Programme for a 55-Office Dental Group Adopting Radiograph Claims AI
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Problem
PHI exposure across AI rollout
A 55-office dental support organisation was adopting a regulator-cleared AI service that reviews radiographs attached to insurance claims. Patient imaging was about to flow to a third party with no formal vendor risk assessment, offices were enrolling ad hoc with shared logins, and compliance leadership had no audit trail showing where PHI travelled or who accessed AI outputs.
Solution
Security and compliance programme
We delivered the security and compliance programme around the rollout: full PHI data-flow mapping, a vendor risk assessment against HIPAA and SOC 2 controls, an encrypted gateway that strips extraneous patient identifiers before radiographs leave the network, role-based single sign-on replacing shared logins, and centralised audit logging with quarterly access reviews across all 55 offices.
Measurable Impact
What changed after launch
PHI data flows for the claims AI mapped and documented across all 55 offices in 10 weeks
100% of AI-bound radiograph transfers routed through the encrypted de-identification gateway
Shared credentials eliminated, with over 400 staff moved to individually audited role-based accounts
Compliance audit preparation time reduced from 3 weeks to 4 days per cycle
Tech & Tools Used
What powered the build
Ready to Build your Dental Healthcare Business with AI Security & Compliance
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