Web Development
custom-web-development
Healthcare
Patient Management Web Portal for a Clinic Network
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Problem
A network of 6 private clinics was managing patient appointments, medical records, and billing across a combination of legacy desktop software, paper files, and WhatsApp messages between doctors and reception staff.
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Solution
We built a web-based patient management portal with separate interfaces for patients, doctors, and administrators. All data was centralised and accessible across all clinic locations in real time.
Measurable Impact
What changed after launch
Cross-branch patient record access reduced consultation preparation time by 35%
Online appointment bookings reached 62% of total bookings within 10 weeks
Month-end billing reconciliation reduced from 5 days to under 6 hours
Patient no-show rate reduced by 31% through automated appointment reminders
