RFID-Unified Inventory and POS for an Apparel Retailer
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Problem
Stock records nobody trusted
A 55-store apparel retailer's online shop routinely oversold items that existed nowhere, while hiding stock sitting in shops ten minutes from the customer. Store counts drifted from the ERP within days of every delivery, cycle counts took a full closing day per store, and the POS, e-commerce platform, and warehouse each kept their own version of the truth.
Solution
Real-time RFID inventory backbone
We built a real-time inventory backbone on RFID: item-level tags read at goods-in, on the shop floor, and at the till stream events into a central stock ledger that the POS, online store, and warehouse all read from. Ship-from-store routing exposes shop inventory to online orders, and handheld readers cut a store's full cycle count to under two hours.
Measurable Impact
What changed after launch
Inventory record accuracy rose from roughly 74% to 98% across all 55 stores
Online order cancellations caused by overselling dropped from 6.8% to 0.9%
27% of online orders fulfilled from store stock within 6 months of ship-from-store launch
Full-store cycle counts cut from a closing day to under 2 hours with handheld RFID readers
Tech & Tools Used
What powered the build
Ready to Build your Apparel Retail Business with Inventory, POS & PLM
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