Web Development
integrations-automation
Logistics & Fulfillment
Multi-Platform Order and Shipping Automation for a 3PL Provider
⚡
Problem
A third-party logistics provider was managing orders from 4 ecommerce platforms with warehouse staff manually copying order data into their ERP and manually booking shipments, consuming 6+ hours per day.
🔧
Solution
We built a centralised integration layer that pulled orders from all 4 platforms via APIs, normalised data into a unified schema, and pushed it into the ERP automatically with courier selection and booking handled by business rules.
Measurable Impact
What changed after launch
Manual data entry time reduced from 6 hours to under 20 minutes per day
Wrong-address shipment errors dropped by 94%
Average order processing time reduced from 4 hours to 18 minutes
Integration paid back its development cost within 7 weeks through labour savings alone
