Multi-Platform Order and Shipping Automation for a 3PL Provider
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Problem
The starting point
A third-party logistics provider was managing orders from 4 ecommerce platforms with warehouse staff manually copying order data into their ERP and manually booking shipments, consuming 6+ hours per day.
Solution
What we built
We built a centralised integration layer that pulled orders from all 4 platforms via APIs, normalised data into a unified schema, and pushed it into the ERP automatically with courier selection and booking handled by business rules.
Measurable Impact
What changed after launch
Manual data entry time reduced from 6 hours to under 20 minutes per day
Wrong-address shipment errors dropped by 94%
Average order processing time reduced from 4 hours to 18 minutes
Integration paid back its development cost within 7 weeks through labour savings alone
Ready to Build your Logistics & Fulfillment Business with crm-workflow-automation
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